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我想特別就著這個課題

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因為你可能現在建立你的履歷表

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或者正在準備面試問題的答案時

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要先了解我們其實需要怎樣的人

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並不只是市場營銷方面

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我這邊提到的是普遍的

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我也有很多朋友在不同的行業

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我們茶餘飯後也會聊一下

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聘請上的難題

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對於我們來說

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請到一個好的同事

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和找到一個適合的同事

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是一個很重要的任務

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我們不希望聘請了一個同事回來

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一年之後他就會離職

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那我投放在他身上

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教曉他工作的時間和資源

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就會化為烏有

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而且對於公司來說

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也沒有繼承的效果

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所以我們很常在聊

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如何找到合適的同事

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這是一個我們很長關心的課題

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我在這裏提出的內容是一般

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The job market is tough

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and it is especially tough for college graduates.

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A huge number of them are actually working at jobs 

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that do not even require a college degree.

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So what is the problem?

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These folks are highly educated,

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they have all kinds of special skills.

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Problem seems to be

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that they are getting in their own way.

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This is the generation that grew up with helicopter parents right?

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So we are seeing this coming to 

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the job search process a little bit as well.

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So I have seen a study that said

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that 8% of twenty somethings say 

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that they have had a parent accompany them on a job interview

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and 3% say the parent has actually participated in the interview.

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I spoke to a recruiting manager at a big company

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who said he is actually gotten calls from parents

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trying to set up interviews for their kids.

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One of the most surprising things to me

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was the complaints from recruiters and hiring managers

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about how millennials present themselves

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physically in an interview.

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They come overly casually dressed.

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You know maybe a young man does not wear a tie

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to interview at a conservative organization.

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A woman wears super high heels.

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This is not the way you are supposed to dress.

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Some of them are just too casual.

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It is funny because it is a generation

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that grew up on so much media

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you would think that they would be 

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more attuned to appearances and what is appropriate.

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But they wind up shooting themselves in the foot this way.

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They just when they present that way,

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it makes a hiring manager wonder

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how they would present to a client.

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So this generation has a tremendous amount to offer.

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They are unbelievably tech savvy,

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they multitask like no one else 

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and they work...

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大家不用擔心

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我知道不是所有人都這樣

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不過我們也遇到過一些個案

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他真的和朋友一起來面試

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我有遇過兩個參加者

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「我可否和朋友一起來面試」

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所以並不是創作出來的

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那我們期望甚麼呢？

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我們期望從一些蛛絲馬跡

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你如何對待這個面試

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去了解你的態度

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在一群參加者當中

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最好成績的並不一定是

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最好態度的那一位

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結果我們會聘請最好態度的那一個

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因為我們希望他來到這間公司

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工作久一點

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大家一起擁有一個旅程

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大家可以一起進步

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另外，我們也很重視團隊合作

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所謂你的上司

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其實就像打籃球的隊長

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他不一定最擅長射球

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射球是依靠你

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但他有經驗

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大家齊心協力

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最重要是獲得勝利

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那我們需要找到的員工

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一定要有有團隊精神

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不可以是一個獨行俠

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獨斷獨行

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另外就是道德與品行

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這是現在香港面對的一個大挑戰

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尤其是香港不同的行業

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和不同的國家都有很多接觸

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有一些發展中國家

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需要小心一點

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我們也希望可以找到一些同事

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至少有一點概念

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我們會覺得你是有誠信的底線

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那我們有甚麼方法去找到

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你態度上的蛛絲馬跡呢？

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就像剛才所說

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我們想找到的員工

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一方面有團隊精神

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一方面也可以自己解決問題

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那當然不是來面試也要詢問

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可不可以和朋友一齊來的人

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這種就已經直接淘汰掉

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我們不會需要這種人的

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那在你們寫履歷表或在準備面試時

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先想一下你們以往的人生經驗

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可能是你完成了一個學校的項目

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或是一個實習期間的項目

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或是面對家中的難題也可以

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只要你可以證明自己面對一個問題時

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能否分析出問題中的不同因素

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如何和其他人一同解決這個問題

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最後達致一個怎麼樣的成果

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這個會是我們最想見到參加者

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擁有這方面的經驗

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另外你是否有熱情

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我們也會希望聘請到的同事

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會很努力的工作

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或是充滿能量地來上班

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並不是拖著一張被子來上班

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那如何表現出來呢？

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你不一定真的覺得很想做廣告工作

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但你要記得一句話

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「弄假直到成真」

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你是要令到對方相信

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你是真的對這份工作很有興趣的

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另外，我們通常會看你

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除了學業以外是否有其他的興趣

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你是會很投入當中的

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音樂也好，社區服務也好

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運動也好

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對於運動 Flora 說得很好

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是一項我們會很留意的項目

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因為如果你是玩團體運動時

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不一定需要是校隊那麼誇張

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你只要說出你會定期進行這項運動

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你和你的隊友的密切程度

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或是你們如何持續地想自己有進步

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這是我們會描繪到你是一個

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有動力有熱情的一個參加者

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又或是有一些人都可以表現出來

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例如我很喜歡看光碟

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很喜歡看韓劇

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我不是在開玩笑

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我真的很喜歡看韓劇

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我會把記錄都做出來

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我有自己的分類方式

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我還可以看到中間文化上的變化

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這個也是你有熱情的表現

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你對這件事很有興趣

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然後你再把它無限地放大

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無限地投入

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這種我們也會有欣賞

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不一定要是很高層次

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或是很有見地的事情

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努力是一個大家要繼續培養的態度

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勉強應付過去一次，兩次

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第三次就不能再勉強應付過去了

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尤其是工作越來越有難度

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你就會覺得你不願意花時間努力

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到那一件事情上

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最終那件事情就會滾回來

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那我們如何得知呢

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比如說你是否有足夠的準備

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你究竟對你面試的公司有多少了解

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你有沒有好奇心重一點

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在面試前

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比如那是一間超級市場

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你會否先去逛一下那間超級市場

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找一些顧客問一下

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有甚麼好，有甚麼不好

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這些是你要做的事情

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在面試之前

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我曾經有一個參加者來面試

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我對他做的兩份競爭分析

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留下深刻的印象

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我沒有看過內容

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因為我不期望一個畢業生

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會有驚天動地的大發現

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但他的誠意和努力

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已經為他獲得很多分數

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我們亦很有機會給你們

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一些現場的作業

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甚至有時候

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我們會把你們放到一個小組裏

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去做一個練習

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其實我們是在觀察參加者

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是否懂得和其他人合作

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你會否喜歡其他人把事情做好

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你就最後出來騎劫別人的努力

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當作自己的成果來介紹

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我們會留意這些事情的

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看看你是否會很活躍地參與

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很願意去花自己的時間

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到那個小組項目中

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另外我們也希望聘請一個同事回來

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因為現在做事情

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團隊合作是最重要的

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是很注重合作性的

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一個項目不只是說香港的人在參與

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可能是香港、新加坡、美國

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一齊去完成的

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那我們希望大家是

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團隊合作就是大家的討論

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是基於不同的意見和觀點

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我們希望可以盡量令到

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這些觀點可以令到整件事更好

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所以你們要成功表達自己的意見

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或是成功表現給面試官

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你是有你自己的看法的

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並不是被你的上司質問一兩句

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你就會退縮

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或是想使他高興

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就覺得他的講法都是對的

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當然要很小心

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不是說要用一個

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很挑戰權威的態度

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但是我很希望可以找到一些同事

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他們有自己的想法

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他覺得怎樣會適合公司和項目

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他會堅持的

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來到人際關系技巧

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這個問題我常常會問的的參加者

235
00:11:38.570 --> 00:11:41.258
就是「你們可否分享一下

236
00:11:41.258 --> 00:11:48.234
你最大的成就和過程是怎樣的」

237
00:11:48.234 --> 00:11:51.498
或是「可否分享一次

238
00:11:51.498 --> 00:11:55.594
你最大的失敗是甚麼和你的感受」

239
00:11:55.594 --> 00:12:00.394
通常不是在評估你的結果

240
00:12:00.394 --> 00:12:02.826
而是在評估你的過程

241
00:12:02.826 --> 00:12:05.962
你有沒有全程都在只是提起自己

242
00:12:05.962 --> 00:12:09.550
「那一次球賽全靠我

243
00:12:09.550 --> 00:12:11.722
才可以得手三球

244
00:12:11.722 --> 00:12:13.258
所以我們就獲勝了」

245
00:12:13.258 --> 00:12:15.370
完全沒有提到團隊

246
00:12:15.370 --> 00:12:17.674
完全沒有提到教練

247
00:12:17.674 --> 00:12:21.898
完全沒有提到之前做研究的人

248
00:12:21.898 --> 00:12:25.994
這對我們來說是一個警號

249
00:12:25.994 --> 00:12:27.786
就算是失敗也不要緊

250
00:12:27.786 --> 00:12:29.834
最重要是在過程中

251
00:12:29.834 --> 00:12:33.866
有沒有領略到教訓

252
00:12:33.866 --> 00:12:37.450
你會如何透過這個所謂的失敗

253
00:12:37.450 --> 00:12:41.098
在下一次，應該要怎樣做

254
00:12:41.098 --> 00:12:43.210
這是我們想看到的重點

255
00:12:43.210 --> 00:12:44.362
我們不會介意

256
00:12:44.362 --> 00:12:47.370
人人都會有失敗和成就

257
00:12:47.370 --> 00:12:50.634
我們不會衡量你有多失敗

258
00:12:50.634 --> 00:12:57.034
或是你的成就有多好

259
00:12:57.034 --> 00:13:00.234
團隊合作另外一個大的範圍

260
00:13:00.234 --> 00:13:04.778
就是如何看到一個參加者

261
00:13:04.778 --> 00:13:10.154
是會和其他人一起做決定

262
00:13:10.154 --> 00:13:14.175
或者如何去解決紛爭

263
00:13:14.175 --> 00:13:19.434
這裏是一個例子

264
00:13:19.434 --> 00:13:23.146
這間三文治咖啡店 Pret A Manger

265
00:13:23.146 --> 00:13:25.066
他們有一個體驗日

266
00:13:25.066 --> 00:13:26.922
其實就像我剛剛說的

267
00:13:26.922 --> 00:13:28.778
可能會邀請

268
00:13:28.778 --> 00:13:34.025
最後三到四個參加者來到公司

269
00:13:34.025 --> 00:13:35.882
給你們一個任務

270
00:13:35.882 --> 00:13:38.506
或是直接給你們一個機會

271
00:13:38.506 --> 00:13:42.922
體驗公司一日的運作是怎麼樣的

272
00:13:42.922 --> 00:13:50.150
我們希望可以得知你們的表現

273
00:13:50.175 --> 00:13:54.570
中間是如何和其他人溝通

274
00:13:54.570 --> 00:13:56.810
就可以知道相對地

275
00:13:56.825 --> 00:13:59.665
那些人是有動力的

276
00:13:59.675 --> 00:14:01.802
也可以找到那些人

277
00:14:01.802 --> 00:14:05.002
有團隊合作的精神

278
00:14:05.002 --> 00:14:08.586
到有紛爭時又會如何解決

279
00:14:08.586 --> 00:14:11.587
這些我放出來的就是

280
00:14:11.587 --> 00:14:13.763
你現在要開始注意

281
00:14:13.763 --> 00:14:16.835
去想一些標準答案

282
00:14:16.835 --> 00:14:18.435
你們要去

283
00:14:18.435 --> 00:14:19.907
像是 Flora 所說

284
00:14:19.907 --> 00:14:21.315
你要認識你自己

285
00:14:21.315 --> 00:14:24.003
要開始寫下

286
00:14:24.003 --> 00:14:26.115
你有甚麼例子

287
00:14:26.115 --> 00:14:27.971
以前有甚麼經歷過

288
00:14:27.971 --> 00:14:30.979
可以幫你去告訴面試官

289
00:14:30.979 --> 00:14:32.899
你是一個團隊合作者

290
00:14:32.899 --> 00:14:36.611
你是可以解決紛爭的

291
00:14:36.611 --> 00:14:41.987
你可以和其他人一齊做決定的

292
00:14:41.987 --> 00:14:44.291
你不會自己覺得自己就是對的

293
00:14:44.291 --> 00:14:47.550
直接就代表整個團隊去

294
00:14:47.550 --> 00:14:51.011
作下一步的決定

295
00:14:51.011 --> 00:14:53.955
你現在要開始思考一下

296
00:14:53.955 --> 00:15:01.187
將事情用精簡的文字去表達出來

297
00:15:01.187 --> 00:15:04.003
另外就是溝通技巧

298
00:15:04.003 --> 00:15:06.499
我們去觀察你們時

299
00:15:06.499 --> 00:15:12.451
會看你多有效率地交流

300
00:15:12.451 --> 00:15:17.891
效率不是指你的語言有多好

301
00:15:17.891 --> 00:15:23.267
而是指你是否知道提出問題的人

302
00:15:23.267 --> 00:15:29.125
最關心的是甚麼

303
00:15:29.125 --> 00:15:34.403
我剛剛在公司經歷完的一次事件

304
00:15:34.403 --> 00:15:37.603
老闆只寄了兩行的電郵說

305
00:15:37.667 --> 00:15:38.755
麻煩你們

306
00:15:38.755 --> 00:15:42.019
我下個星期要去總部開會

307
00:15:42.019 --> 00:15:44.775
麻煩你們更新

308
00:15:44.775 --> 00:15:48.291
從 2014 的數據到 2015 的數據

309
00:15:48.291 --> 00:15:49.891
完

310
00:15:49.891 --> 00:15:55.575
那你不可以只是直接更新數據

311
00:15:55.575 --> 00:15:57.571
因為你要了解你的老闆

312
00:15:57.571 --> 00:15:59.555
正在關心甚麼東西

313
00:15:59.555 --> 00:16:01.219
他去參與的會議

314
00:16:01.219 --> 00:16:05.187
其實是要拆解甚麼問題

315
00:16:05.187 --> 00:16:09.603
或是想把那個地方弄好看一點

316
00:16:09.603 --> 00:16:11.779
他已經沒有時間讓你去問

317
00:16:11.779 --> 00:16:17.027
你也不能夠再寫電郵去問他

318
00:16:17.027 --> 00:16:18.627
通常老闆都是這樣的

319
00:16:18.627 --> 00:16:22.915
那有效率是指你要了解到

320
00:16:22.915 --> 00:16:26.627
學懂去了解別人問問題背後

321
00:16:26.627 --> 00:16:30.083
他的動機，他關心的範疇是甚麼

322
00:16:30.083 --> 00:16:34.371
所以你更新那些數據時

323
00:16:34.371 --> 00:16:38.750
也要就著這些範疇去更新

324
00:16:38.750 --> 00:16:41.859
這個會是我們在面試中

325
00:16:41.859 --> 00:16:45.891
會想考驗到參加者的

326
00:16:45.891 --> 00:16:47.683
你是否足夠精簡

327
00:16:47.683 --> 00:16:51.843
現在的老闆只有兩秒的耐性

328
00:16:51.843 --> 00:16:54.595
你衝進去

329
00:16:54.595 --> 00:16:56.835
行走時都不要再想了

330
00:16:56.835 --> 00:16:59.075
說完你要說的就出來

331
00:16:59.075 --> 00:17:01.763
另外就是跨階層

332
00:17:01.763 --> 00:17:04.003
我們很常在面試之後

333
00:17:04.003 --> 00:17:06.691
走出去問一下掃地的同事

334
00:17:06.691 --> 00:17:08.291
和接待處的同事

335
00:17:08.291 --> 00:17:10.083
「你覺得剛剛那個人如何？」

336
00:17:10.083 --> 00:17:12.325
真的

337
00:17:12.325 --> 00:17:15.203
所以從你面試開始

338
00:17:15.203 --> 00:17:18.659
從下車那一刻開始你已經要小心了

339
00:17:18.659 --> 00:17:20.835
那個站可以已經充滿了

340
00:17:20.835 --> 00:17:22.947
那間公司的職員

341
00:17:22.947 --> 00:17:26.851
如果他認得你

342
00:17:26.851 --> 00:17:29.027
你不會知道你的面試官

343
00:17:29.027 --> 00:17:31.150
在公司裏有甚麼人際網絡

344
00:17:31.150 --> 00:17:32.066
如果有人突然說

345
00:17:32.066 --> 00:17:34.595
「剛剛我下巴士時遇到的年青人

346
00:17:34.595 --> 00:17:35.939
也挺沒禮貌的」

347
00:17:35.939 --> 00:17:38.500
那就立刻扣分了

348
00:17:38.500 --> 00:17:39.715
真的

349
00:17:39.715 --> 00:17:46.025
你要比較有意識

350
00:17:46.025 --> 00:17:47.523
比如對待接待處

351
00:17:47.523 --> 00:17:51.550
有一些接待處可能很有壓力

352
00:17:51.550 --> 00:17:53.027
可能又要收包裏

353
00:17:53.027 --> 00:17:57.379
又可能要幫老闆弄機票酒店

354
00:17:57.379 --> 00:17:59.299
還有其他很多事情

355
00:17:59.299 --> 00:18:01.155
你來到時他沒有任何表情

356
00:18:01.155 --> 00:18:02.883
你要原諒一下他

357
00:18:02.883 --> 00:18:05.699
他也是很慘的

358
00:18:05.699 --> 00:18:07.575
你要小心一點在這些地方

359
00:18:07.575 --> 00:18:12.739
我們真的會問的

360
00:18:12.739 --> 00:18:15.107
這個也是真實的例子

361
00:18:15.107 --> 00:18:19.331
是我的一個組員遇到的一個問題

362
00:18:19.331 --> 00:18:23.363
我們隨時會給出一些假設性

363
00:18:23.363 --> 00:18:24.451
情境給你們

364
00:18:24.451 --> 00:18:27.971
看看你們在道德和操守上

365
00:18:27.971 --> 00:18:29.763
有甚麼底線

366
00:18:29.763 --> 00:18:31.747
我上一次在內地

367
00:18:31.811 --> 00:18:33.731
我是做數位行銷的

368
00:18:33.731 --> 00:18:36.611
社交媒體是其中一個很大的範疇

369
00:18:36.611 --> 00:18:38.915
我在內地做了一次案件

370
00:18:38.915 --> 00:18:40.195
請了一個明星接管了

371
00:18:40.195 --> 00:18:42.475
我們微博的專頁

372
00:18:42.475 --> 00:18:46.723
就由他來更新我們微博的內容

373
00:18:46.723 --> 00:18:49.475
這個明星對於我們品牌來說

374
00:18:49.475 --> 00:18:50.499
是非常重要的

375
00:18:50.499 --> 00:18:53.251
如果有任何得失就不是那麼好了

376
00:18:53.251 --> 00:18:56.195
但是我們讓他接管了

377
00:18:56.195 --> 00:18:58.563
就買了一部新的蘋果手機給他

378
00:18:58.563 --> 00:19:01.763
然後他在完成這個案件之後

379
00:19:01.763 --> 00:19:04.579
他的經理人就來問我

380
00:19:04.579 --> 00:19:08.547
可否把那部蘋果手機留下來

381
00:19:08.547 --> 00:19:09.379
那當然是不行的

382
00:19:09.379 --> 00:19:11.427
那是公帑來的

383
00:19:11.427 --> 00:19:16.419
就算你有多大的關系

384
00:19:16.419 --> 00:19:19.747
這些底線是不能讓步的

385
00:19:19.747 --> 00:19:20.835
因為有甚麼意外

386
00:19:20.835 --> 00:19:24.163
就可以是很嚴重的事情

387
00:19:24.163 --> 00:19:27.747
我覺得第一

388
00:19:27.747 --> 00:19:29.923
你作為一個受僱員

389
00:19:29.923 --> 00:19:31.139
你不值得去為公司

390
00:19:31.139 --> 00:19:33.635
去背負法律責任

391
00:19:33.635 --> 00:19:36.323
第二，公司就更是不應該

392
00:19:36.323 --> 00:19:38.307
去背負這個法律責任

393
00:19:38.307 --> 00:19:39.459
我們也很希望

394
00:19:39.459 --> 00:19:43.107
同事守得住這些底線

395
00:19:43.107 --> 00:19:44.771
這一點是我們在

396
00:19:44.771 --> 00:19:46.883
面對很多發展中國家時

397
00:19:46.883 --> 00:19:48.419
常常都要面對的

398
00:19:48.419 --> 00:19:49.763
不單是營銷部門

399
00:19:49.763 --> 00:19:56.525
很多金融業和併購更是

400
00:19:56.525 --> 00:19:58.723
我們也會很期望一些

401
00:19:58.723 --> 00:20:04.775
將來的同事有這樣的堅持

402
00:20:04.775 --> 00:20:07.155
（我想問一個問題）

403
00:20:07.155 --> 00:20:08.691
（如果照這個情況）

404
00:20:08.691 --> 00:20:10.700
（如何可以回覆這個經理人）

405
00:20:10.700 --> 00:20:15.091
（同時不會破壞到與他的關系？）

406
00:20:15.155 --> 00:20:19.443
通常都會提出兩件事

407
00:20:19.443 --> 00:20:23.923
第一，我請示過上司和公司

408
00:20:23.923 --> 00:20:26.483
政策上是不可行的

409
00:20:26.483 --> 00:20:29.171
真的很抱歉

410
00:20:29.171 --> 00:20:33.025
我們接下來可能會送一些

411
00:20:33.025 --> 00:20:38.771
符合公司價格的贈品給他

412
00:20:38.771 --> 00:20:39.667
如果是五百塊

413
00:20:39.667 --> 00:20:42.275
那就是五百塊的東西

414
00:20:42.275 --> 00:20:44.531
都沒有辦法

415
00:20:44.531 --> 00:20:47.283
不過如果你說這些話

416
00:20:47.283 --> 00:20:49.715
你也需要你的上司同意

417
00:20:49.715 --> 00:20:54.067
這種情況，如果遇到

418
00:20:54.067 --> 00:20:55.539
我想你可以先回答

419
00:20:55.539 --> 00:21:00.339
我會先和我上司取得共識

420
00:21:00.339 --> 00:21:02.150
會依據公司的政策

421
00:21:02.150 --> 00:21:07.050
即是你們一直以來的做法

422
00:21:07.050 --> 00:21:15.507
來婉拒這個要求

423
00:21:15.507 --> 00:21:17.747
來到面試準備

424
00:21:17.747 --> 00:21:31.251
有兩個影片給大家看看

425
00:21:31.251 --> 00:21:34.064
Hey guys I am Mallory former film students

426
00:21:34.064 --> 00:21:36.944
and now full-time promotional marketing consultant.

427
00:21:36.944 --> 00:21:39.888
Basically that means I deal with a lot of big brand

428
00:21:39.888 --> 00:21:43.024
and developing their social media outlets.

429
00:21:43.024 --> 00:21:44.944
Sadly summer is coming to an end

430
00:21:44.944 --> 00:21:46.288
and for many of you that means

431
00:21:46.288 --> 00:21:48.656
it is time to get serious about looking for a job.

432
00:21:48.656 --> 00:21:50.448
Now that I am in the professional world

433
00:21:50.448 --> 00:21:52.560
I know there are definite do's and don'ts

434
00:21:52.560 --> 00:21:54.032
to a successful interview.

435
00:21:54.032 --> 00:21:56.400
I am gonna give you my top ten do's and don'ts

436
00:21:56.400 --> 00:22:03.824
to job interviewing.

437
00:22:03.824 --> 00:22:06.320
Tip number one, do your homework.

438
00:22:06.320 --> 00:22:07.664
Make sure you research the company

439
00:22:07.728 --> 00:22:09.008
that you are interviewing with.

440
00:22:09.008 --> 00:22:11.824
Get to know the people that you will be working for anyway.

441
00:22:11.824 --> 00:22:14.512
Tip number two, do not be late.

442
00:22:14.512 --> 00:22:18.416
Five minutes early is on time and on time is late.

443
00:22:18.416 --> 00:22:20.848
Showing up late shows a lack of interest

444
00:22:20.848 --> 00:22:23.152
which is a bad way to start the interview process.

445
00:22:23.152 --> 00:22:24.688
Do be on time.

446
00:22:24.688 --> 00:22:27.760
Tip number three, do Dress for Success.

447
00:22:27.760 --> 00:22:31.216
Look your best and on the more conservative side.

448
00:22:31.216 --> 00:22:34.224
Skirts should hit at the knee and pants should be tailored.

449
00:22:34.224 --> 00:22:37.168
Looking sloppy is a huge nono.

450
00:22:37.168 --> 00:22:39.920
Tip number four, do not overdo it.

451
00:22:39.920 --> 00:22:43.696
Limit accessories and do not want anything too over-the-top.

452
00:22:43.696 --> 00:22:46.192
Shy away from that blue neon for a jacket

453
00:22:46.192 --> 00:22:47.792
that you are wearing to the club this weekend.

454
00:22:47.792 --> 00:22:49.392
Stay classy.

455
00:22:49.392 --> 00:22:53.000
Tip number five, do come over-prepared.

456
00:22:53.000 --> 00:22:54.576
Practice possible questions

457
00:22:54.576 --> 00:22:56.880
that they might ask you with family and friends.

458
00:22:56.880 --> 00:22:58.736
Not sure what they will gonna ask?

459
00:22:58.736 --> 00:23:05.250
Google it.

460
00:23:05.250 --> 00:23:08.144
Tip number six, do not forget your resume.

461
00:23:08.144 --> 00:23:12.368
Bring a clean spell-checked version of your most recent resume

462
00:23:12.368 --> 00:23:15.312
and please do not spray it with perfume.

463
00:23:15.312 --> 00:23:17.104
Do not bling it out with stickers.

464
00:23:17.104 --> 00:23:19.344
Do not use any color fonts.

465
00:23:19.344 --> 00:23:20.688
Stay professional.

466
00:23:20.688 --> 00:23:23.504
Tip number seven, do smile

467
00:23:23.504 --> 00:23:26.832
and greet your potential employer with a firm handshake.

468
00:23:26.832 --> 00:23:29.520
Present yourself in a very friendly way.

469
00:23:29.520 --> 00:23:32.080
Tip number eight, do not talk negatively

470
00:23:32.080 --> 00:23:35.792
about past employers or past work experiences.

471
00:23:35.792 --> 00:23:39.425
Nobody wants to hire a gossip.

472
00:23:39.425 --> 00:23:42.832
Tip number nine, do write a thank-you note.

473
00:23:42.832 --> 00:23:44.880
Make sure you get the business card of the person

474
00:23:44.880 --> 00:23:48.336
who interviewed you and make sure to follow up sooner than later.

475
00:23:48.336 --> 00:23:50.704
You will be surprised how many people do not do this.

476
00:23:50.704 --> 00:23:53.264
Last but not least, do not give up.

477
00:23:53.264 --> 00:23:55.440
Finding a job can take a lot of work

478
00:23:55.440 --> 00:23:58.256
but keep networking and keep putting yourself out there

479
00:23:58.256 --> 00:24:00.560
and you are bound to find the right fit.

480
00:24:00.560 --> 00:24:03.120
Speaking of which, I have to get back to work.

481
00:24:03.120 --> 00:24:18.700
Bye guys.

482
00:24:18.747 --> 00:24:21.307
Most interviews no matter what the industry

483
00:24:21.307 --> 00:24:23.291
are designed to assess a few key areas.

484
00:24:23.291 --> 00:24:26.811
Professionalism, interest in the job being offered,

485
00:24:26.811 --> 00:24:30.715
fit for the job including applicable skills and personality.

486
00:24:30.715 --> 00:24:37.025
Here are some tips on the do's and don'ts of interviewing.

487
00:24:37.025 --> 00:24:39.803
Do be sure to dress appropriately for your interview.

488
00:24:39.803 --> 00:24:42.363
If you are a man, wear a suit.

489
00:24:42.363 --> 00:24:45.115
You can never go wrong with navy blue, charcoal gray, 

490
00:24:45.115 --> 00:24:47.995
a white shirt and a nice tie.

491
00:24:47.995 --> 00:24:51.259
If you are a woman, do make sure you wear a suit to the interview.

492
00:24:51.259 --> 00:24:55.350
Either a skirt suit or pants suit is fine.

493
00:24:55.350 --> 00:25:03.950
Do not wear large jewelry, loud colors or too much makeup.

494
00:25:03.950 --> 00:25:07.400
Do not give a limp handshake.

495
00:25:07.400 --> 00:25:09.627
Nice to meet you.

496
00:25:09.627 --> 00:25:13.467
Do give a firm but not bone-crushing handshake.

497
00:25:13.467 --> 00:25:14.811
The key to a good handshake

498
00:25:14.811 --> 00:25:18.331
is to get the web between your thumb and forefinger

499
00:25:18.331 --> 00:25:20.525
fully in contact with that of the person with

500
00:25:20.525 --> 00:25:21.850
whom you are shaking hands.

501
00:25:21.850 --> 00:25:28.251
Also, do not forget to make eye contact and smile.

502
00:25:28.251 --> 00:25:29.531
So, tell me about yourself.

503
00:25:29.531 --> 00:25:31.387
Well I was born in San Francisco

504
00:25:31.387 --> 00:25:33.179
and then my family moved to Boston.

505
00:25:33.179 --> 00:25:36.251
Well actually the suburbs of Boston about 20 minutes outside

506
00:25:36.251 --> 00:25:38.683
but you know you tell everyone Boston.

507
00:25:38.683 --> 00:25:41.435
And then I went to UPenn in Pennsylvania,

508
00:25:41.435 --> 00:25:43.803
and I started out as an art history major,

509
00:25:43.803 --> 00:25:45.403
and then I switched to economics

510
00:25:45.403 --> 00:25:48.475
but then I was not so sure so I switched back to art history,

511
00:25:48.475 --> 00:25:51.803
and then I had to complete more credits to do the major.

512
00:25:51.803 --> 00:25:55.195
It was kind of a pain so now I am here

513
00:25:55.195 --> 00:25:58.139
with the possibility that I might might apply to law school next fall.

514
00:25:58.139 --> 00:26:00.891
This is not a nice time to tell your life story.

515
00:26:00.891 --> 00:26:02.875
Rather use this as an opportunity

516
00:26:02.875 --> 00:26:06.825
to give a concise summary of your career, abilities and goals.

517
00:26:06.825 --> 00:26:09.403
I am a very energetic and organized person

518
00:26:09.403 --> 00:26:12.603
which is why I am drawn to opportunities such as this one.

519
00:26:12.603 --> 00:26:16.059
I have over four years experience at the associate level,

520
00:26:16.059 --> 00:26:18.363
and I would like to further my career path.

521
00:26:18.363 --> 00:26:22.075
And I am also fluent in French and I have studied and lived in Paris.

522
00:26:22.075 --> 00:26:26.575
Great.

523
00:26:26.575 --> 00:26:27.835
Interviewers want to know

524
00:26:27.835 --> 00:26:30.587
how you assess your good points and your bad points.

525
00:26:30.587 --> 00:26:32.571
What would you say is your greatest weakness 

526
00:26:32.571 --> 00:26:34.555
or area that you can improve upon.

527
00:26:34.555 --> 00:26:36.731
I have a tendency to oversleep.

528
00:26:36.731 --> 00:26:41.275
In the past I have overslept and missed important meetings.

529
00:26:41.275 --> 00:26:42.275
Okay.

530
00:26:42.275 --> 00:26:43.899
When discussing your weaknesses, 

531
00:26:43.899 --> 00:26:46.587
avoid personality or character flaws.

532
00:26:46.587 --> 00:26:50.619
Instead, focus on areas that could be improved upon over time.

533
00:26:50.619 --> 00:26:52.347
If someone is not working hard enough, 

534
00:26:52.347 --> 00:26:54.267
sometimes I end up picking up the slack.

535
00:26:54.267 --> 00:27:00.411
I am working on just sticking to my own order of business.

536
00:27:00.411 --> 00:27:02.395
So are you married?

537
00:27:02.395 --> 00:27:03.419
I am single.

538
00:27:03.419 --> 00:27:06.939
It is actually illegal for interviewers to ask you certain personal questions

539
00:27:06.939 --> 00:27:08.923
such as your age or marital status.

540
00:27:08.923 --> 00:27:10.975
So you do not need to volunteer that information.

541
00:27:10.975 --> 00:27:13.851
If you like, you can answer like this.

542
00:27:13.851 --> 00:27:14.811
Let me ask you, 

543
00:27:14.811 --> 00:27:17.243
are you planning to have a baby in the next few years?

544
00:27:17.243 --> 00:27:20.571
I would rather keep the focus on a job not my personal life.

545
00:27:20.571 --> 00:27:31.450
Okay, that is fine.

546
00:27:31.450 --> 00:27:34.145
這個是送給你們的清單

547
00:27:34.205 --> 00:27:36.061
做足功課，剛剛已經說過

548
00:27:36.061 --> 00:27:39.197
做一些功課和研究

549
00:27:39.197 --> 00:27:41.757
可能真的去市場參觀

550
00:27:41.757 --> 00:27:45.825
和客人聊聊天

551
00:27:45.825 --> 00:27:48.477
知道誰是面試官也是可行的

552
00:27:48.477 --> 00:27:51.037
現在 LinkedIn 也是很開放的

553
00:27:51.037 --> 00:27:53.277
我想你不用加他為好友

554
00:27:53.277 --> 00:27:55.750
你可能瀏覽一下他的資料

555
00:27:55.750 --> 00:27:58.397
大概有一些印象

556
00:27:58.397 --> 00:28:01.277
如果你知道他比較保守的

557
00:28:01.277 --> 00:28:02.749
你就懂得如何去準備

558
00:28:02.749 --> 00:28:04.477
或者他可能比較有創意的

559
00:28:04.477 --> 00:28:07.357
你就懂得如何去準備

560
00:28:07.357 --> 00:28:10.173
我會再把標準推高一點

561
00:28:10.173 --> 00:28:14.077
十五分鐘，為甚麼呢？

562
00:28:14.077 --> 00:28:17.469
你到達之後可能需要填表格

563
00:28:17.469 --> 00:28:19.517
或者你會想去洗手間

564
00:28:19.517 --> 00:28:24.125
你要給自己一點時間去處理

565
00:28:24.125 --> 00:28:25.917
現在的人們太忙碌了

566
00:28:25.917 --> 00:28:27.389
面試你的人

567
00:28:27.389 --> 00:28:30.077
可能之前已經談了十五個電話會議

568
00:28:30.077 --> 00:28:31.165
來見你之前

569
00:28:31.165 --> 00:28:34.109
還在談第十六個電話會議

570
00:28:34.109 --> 00:28:36.669
如果你遲了一點點時間

571
00:28:36.669 --> 00:28:41.853
他就已經變得沒有耐性

572
00:28:41.853 --> 00:28:43.261
「為了成功打扮」

573
00:28:43.261 --> 00:28:47.357
這是有不同程度的

574
00:28:47.357 --> 00:28:50.813
去一些合規的行業時

575
00:28:50.813 --> 00:28:59.069
比如說銀行、金融機構、藥廠

576
00:28:59.069 --> 00:29:02.329
這些就真的要很正規的衣著

577
00:29:02.329 --> 00:29:06.675
到一個很保守的地步

578
00:29:06.675 --> 00:29:09.821
但如果你是去一些創意產業時

579
00:29:09.821 --> 00:29:13.917
你這樣的衣著又會有一點問題

580
00:29:13.917 --> 00:29:17.700
你看一個斯文的女性衣著

581
00:29:17.700 --> 00:29:20.125
還是有一點不同的顏色

582
00:29:20.125 --> 00:29:22.685
有一些款式

583
00:29:22.685 --> 00:29:24.541
剛剛的影片講得很對

584
00:29:24.541 --> 00:29:27.101
不要過分地濃妝豔抹

585
00:29:27.101 --> 00:29:28.701
過於花巧

586
00:29:28.701 --> 00:29:31.837
男士如果是去創意產業時

587
00:29:31.837 --> 00:29:34.013
牛仔褲也已經不太合適

588
00:29:34.013 --> 00:29:36.125
這是取決於面試官

589
00:29:36.125 --> 00:29:37.661
始終你不知道他的看法

590
00:29:37.661 --> 00:29:41.501
但這種打扮，配這種褲子和皮鞋

591
00:29:41.501 --> 00:29:43.485
是很可以的

592
00:29:43.485 --> 00:29:45.533
所以「為了成功打扮」

593
00:29:45.533 --> 00:29:51.275
並不一定是這樣的

594
00:29:51.275 --> 00:29:53.021
「準備好才來」

595
00:29:53.021 --> 00:29:54.429
預測面試的問題

596
00:29:54.429 --> 00:29:55.389
你們現在很幸運

597
00:29:55.389 --> 00:29:57.309
Google 裏甚麼都有

598
00:29:57.309 --> 00:30:00.225
最重要是你要先寫下來

599
00:30:00.225 --> 00:30:03.325
找幾個同學去練習

600
00:30:03.325 --> 00:30:05.053
真的是熟能生巧

601
00:30:05.053 --> 00:30:06.525
弄假直到成真

602
00:30:06.525 --> 00:30:09.400
第二就是熟能生巧

603
00:30:09.400 --> 00:30:11.450
只說一次可能不太暢順

604
00:30:11.450 --> 00:30:16.200
但說了十次，我保證你會暢順

605
00:30:16.200 --> 00:30:18.800
列印一個履歷表的複本

606
00:30:18.800 --> 00:30:21.501
乾淨俐落的，還有拼寫檢查

607
00:30:21.501 --> 00:30:23.229
自己信不過自己

608
00:30:23.229 --> 00:30:26.237
就多找一兩個人幫手檢查

609
00:30:26.237 --> 00:30:28.925
避免之後的問題

610
00:30:28.925 --> 00:30:31.677
姿勢，剛剛也說過

611
00:30:31.677 --> 00:30:33.597
你也要保持笑容

612
00:30:33.597 --> 00:30:35.901
說話時要有眼神交流

613
00:30:35.901 --> 00:30:38.525
握手要強而有力一點

614
00:30:38.525 --> 00:30:41.900
有些人真的就這樣

615
00:30:41.900 --> 00:30:45.050
就碰到一點點

616
00:30:45.050 --> 00:30:49.475
這個常常有人會犯到

617
00:30:49.475 --> 00:30:54.525
所有設備都要關機

618
00:30:54.525 --> 00:30:57.085
已經在工作的人也會犯這個錯誤

619
00:30:57.085 --> 00:31:00.500
所以不要緊的，不是不要緊

620
00:31:00.500 --> 00:31:02.205
是很平常的事情

621
00:31:02.205 --> 00:31:05.469
所以要加緊注意

622
00:31:05.469 --> 00:31:09.575
如果萬一真的響了

623
00:31:09.575 --> 00:31:11.293
立刻向面試官道歉

624
00:31:11.293 --> 00:31:12.765
並關掉設備

625
00:31:12.765 --> 00:31:14.825
不要先接了電話

626
00:31:14.825 --> 00:31:17.575
「我在面試中，等一下打給你」

627
00:31:17.575 --> 00:31:22.877
千萬不要這樣做

628
00:31:22.877 --> 00:31:26.350
要準確

629
00:31:26.350 --> 00:31:27.997
這個可能是你們畢業生

630
00:31:27.997 --> 00:31:30.877
比較少機會像剛剛那樣

631
00:31:30.877 --> 00:31:35.805
有些面試官會問你太個人的問題

632
00:31:35.805 --> 00:31:40.275
但是也希望你們有一個意識

633
00:31:40.275 --> 00:31:44.317
可能剛剛的回答比較美式一點

634
00:31:44.317 --> 00:31:46.237
或者你可以嘗試說

635
00:31:46.237 --> 00:31:49.117
「我為了可以更準確地問答你的問題

636
00:31:49.117 --> 00:31:51.549
請問這方面對於我將來的工作

637
00:31:51.549 --> 00:31:57.750
其實有甚麼影響？」

638
00:31:57.750 --> 00:32:00.350
最後，在面試之後

639
00:32:00.350 --> 00:32:01.775
這是一個很好的行為

640
00:32:01.775 --> 00:32:05.949
寫一張感謝電郵給你的面試官

641
00:32:05.949 --> 00:32:09.500
表達你很感謝他抽出來的時間

642
00:32:09.500 --> 00:32:10.941
和他聊完之後

643
00:32:10.941 --> 00:32:14.845
覺得自己去更有興趣

644
00:32:14.845 --> 00:32:17.341
追求這份工作的

645
00:32:17.341 --> 00:32:22.625
這個也是非常好的做法

646
00:32:22.625 --> 00:32:26.475
到最後，我想加深一個事情

647
00:32:26.475 --> 00:32:32.509
因為這個是很重要的

648
00:32:32.509 --> 00:32:34.365
我們去招聘時

649
00:32:34.365 --> 00:32:36.285
不是要去找最好的

650
00:32:36.285 --> 00:32:39.741
而是找最合適的人

651
00:32:39.741 --> 00:32:43.005
你到了能力傾向測試時

652
00:32:43.005 --> 00:32:46.973
你可能還是沒有收到錄取通知

653
00:32:46.973 --> 00:32:48.893
在我們這邊發生了甚麼呢？

654
00:32:48.893 --> 00:32:51.005
可能我的小組裏已經有九個人

655
00:32:51.005 --> 00:32:52.221
我正在找第十個人

656
00:32:52.221 --> 00:32:54.461
但其實我的小組裏的九個人中

657
00:32:54.461 --> 00:32:57.341
已經有五個和你一樣性格的人

658
00:32:57.341 --> 00:32:59.645
就是這麼簡單

659
00:32:59.645 --> 00:33:01.501
所以不要放棄

660
00:33:01.501 --> 00:33:03.293
因為你不知道裏面在發生甚麼事

661
00:33:03.293 --> 00:33:05.405
而且有時候我們也很無奈

662
00:33:05.405 --> 00:33:10.013
平白無故在最後要縮減預算

663
00:33:10.013 --> 00:33:11.421
已經試過很多次

664
00:33:11.421 --> 00:33:13.853
我們也是氣餒的人

665
00:33:13.853 --> 00:33:16.413
那是否就代表了你們的價值呢？

666
00:33:16.413 --> 00:33:17.693
千萬不要將這兩件事情

667
00:33:17.693 --> 00:33:20.125
劃上等號

668
00:33:20.125 --> 00:33:22.173
這是一個過程

669
00:33:22.173 --> 00:33:24.477
兩邊去匹配的

670
00:33:24.477 --> 00:33:26.653
如果那份工作真的不適合你

671
00:33:26.653 --> 00:33:27.805
也是不錯的

672
00:33:27.805 --> 00:33:31.150
你沒有做一份你不適合的工作

673
00:33:31.150 --> 00:33:33.437
繼續下去

674
00:33:33.437 --> 00:33:36.701
以及在之前的工作所學到的

675
00:33:36.701 --> 00:33:40.029
有一些你覺得自己做得不太好的

676
00:33:40.029 --> 00:33:45.725
那你就到下一個面試去改善它

677
00:33:45.725 --> 00:33:49.821
你也是賺了，賺了經驗

678
00:33:49.821 --> 00:33:51.997
保持著這個態度

679
00:33:51.997 --> 00:33:53.789
對於你來說是很重要的

680
00:33:53.789 --> 00:33:55.645
因為到了面試時

681
00:33:55.645 --> 00:33:58.077
你的狀態是很明顯的

682
00:33:58.077 --> 00:34:03.325
你們看到一個人說話

683
00:34:03.325 --> 00:34:10.173
有沒有能量分別是很大的 

684
00:34:10.173 --> 00:34:12.669
這是任何人都適合的

685
00:34:12.669 --> 00:34:14.781
因為現在這個世界

686
00:34:14.781 --> 00:34:19.197
每個小時運作兩公里那麼快

687
00:34:19.197 --> 00:34:22.461
所有事情都需要去學

688
00:34:22.461 --> 00:34:27.453
你們這一代那麼年青

689
00:34:27.453 --> 00:34:29.373
對網絡又這麼熟悉

690
00:34:29.373 --> 00:34:32.189
你們一定可以走得很快

691
00:34:32.189 --> 00:34:33.789
轉變得很快

692
00:34:33.789 --> 00:34:37.123
所以不要放棄

693
00:34:37.123 --> 00:34:48.579
那我們，剛剛漏掉了 LinkedIn 

694
00:34:48.579 --> 00:34:53.699
因為現時 LinkedIn 你們是需要建立的

695
00:34:53.699 --> 00:34:56.835
不過未必是為了你的第一份工作

696
00:34:56.835 --> 00:34:58.563
當你有了第一份工作

697
00:34:58.563 --> 00:35:18.675
也要自己去建立 LinkedIn 

698
00:35:18.675 --> 00:35:23.925
其實我選了幾個履歷表

699
00:35:23.925 --> 00:35:27.747
它有相片，也算是合適

700
00:35:27.747 --> 00:35:31.700
很漂亮，很專業

701
00:35:31.700 --> 00:35:34.339
為甚麼我希望你們看一下 LinkedIn 

702
00:35:34.339 --> 00:35:36.451
其實可以看一下你們的師姐

703
00:35:36.451 --> 00:35:38.435
或者他們有甚麼經驗

704
00:35:38.435 --> 00:35:40.419
可以找到他們的第一份工作

705
00:35:40.419 --> 00:35:42.979
其實這是我的目的

706
00:35:42.979 --> 00:35:44.771
當然你們也可以放你們的簡介

707
00:35:44.771 --> 00:35:50.083
不過我比較少會找畢業生

708
00:35:50.083 --> 00:35:54.115
因為通常是為了讓你們

709
00:35:54.115 --> 00:35:56.425
看一下別人的背景

710
00:35:56.425 --> 00:35:58.467
這裏已經可以看到

711
00:35:58.467 --> 00:36:01.850
她現在是太古集團的畢業培訓生

712
00:36:01.850 --> 00:36:06.595
她之前的實習有馬莎百貨

713
00:36:06.595 --> 00:36:15.975
她的一些榮譽也有寫出來的

714
00:36:15.975 --> 00:36:18.435
她的教育背景

715
00:36:18.435 --> 00:36:21.100
理工大學工商管理學學士

716
00:36:21.100 --> 00:36:22.147
對我們來說

717
00:36:22.147 --> 00:36:24.579
不是最頂尖的商科生

718
00:36:24.579 --> 00:36:27.025
不過她拿到這個培訓機會

719
00:36:27.025 --> 00:36:34.051
我想她的面試表現和整體都不錯

720
00:36:34.051 --> 00:36:39.850
然後，我剛剛說的

721
00:36:39.850 --> 00:36:43.325
真的不好意思

722
00:36:43.325 --> 00:36:50.550
其實我們真的會看你的語言能力

723
00:36:50.550 --> 00:36:56.771
例如英文、普通話、廣東話

724
00:36:56.771 --> 00:36:58.307
我們隨時在面試中

725
00:36:58.307 --> 00:36:59.843
轉換到其他語言

726
00:36:59.843 --> 00:37:05.725
轉換時你會否拖時間

727
00:37:05.725 --> 00:37:08.163
如果他由英文換到普通話

728
00:37:08.163 --> 00:37:11.235
立刻就可以用普通話回答

729
00:37:11.235 --> 00:37:15.725
我覺得這是聰明的人

730
00:37:15.725 --> 00:37:17.635
我看你們很多都是

731
00:37:17.635 --> 00:37:20.323
香港本地的同學

732
00:37:20.323 --> 00:37:22.307
我會期望

733
00:37:22.307 --> 00:37:27.363
因為很多外國和中國人

734
00:37:27.363 --> 00:37:30.499
一年時間，他們學習本地的英語

735
00:37:30.499 --> 00:37:35.555
我希望你們平常要講多一點

736
00:37:35.555 --> 00:37:37.859
聽多一點英文

737
00:37:37.859 --> 00:37:39.267
不要只看韓劇

738
00:37:39.267 --> 00:37:42.211
你如果聽多一點

739
00:37:42.211 --> 00:37:44.925
自然你的流暢度也會更好

740
00:37:44.925 --> 00:37:47.525
因為你用得也更多

741
00:37:47.525 --> 00:37:50.200
你聽的和講的口音也會更好

742
00:37:50.200 --> 00:37:53.825
其實很多公司真的會聽你的口音

743
00:37:53.825 --> 00:37:56.575
聽聽你的口音如何

744
00:37:56.575 --> 00:37:58.350
普通話很重要

745
00:37:58.350 --> 00:38:04.099
現在有很多內地和其他地區的工作

746
00:38:04.099 --> 00:38:05.871
同時你們要留意

747
00:38:05.871 --> 00:38:10.499
星展銀行的實習生

748
00:38:10.499 --> 00:38:13.350
他還考了 CFA

749
00:38:13.350 --> 00:38:14.975
他做了五個實習

750
00:38:14.975 --> 00:38:18.371
暑期實習是銀行

751
00:38:18.371 --> 00:38:21.827
他得到這個實習應該也是靠人事的

752
00:38:21.827 --> 00:38:25.155
因為通常都是經內部招聘的

753
00:38:25.155 --> 00:38:28.867
滙豐銀行也是少一點外部招聘

754
00:38:28.867 --> 00:38:30.723
不過我不會排除

755
00:38:30.723 --> 00:38:32.323
因為我也不知道他

756
00:38:32.323 --> 00:38:35.525
那他的語言和技能

757
00:38:35.525 --> 00:38:40.249
你可以看到他的義工經驗

758
00:38:40.249 --> 00:38:44.347
榮譽

759
00:38:44.347 --> 00:38:46.720
啊，是你們的師兄，讀中大的

760
00:38:46.720 --> 00:38:50.252
剛剛上年畢業

761
00:38:50.252 --> 00:38:54.377
他有參加 AIESEC